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It’s Never too Late

I was teaching an Elevator Pitch class this week at a local career development center where I volunteer. I normally get a mixed bag of “clients” in the room – industry changers, mothers returning back to work, multiple interview rejection folks, recent grads not knowing which way is up. I would say it’s usually mid-career, people in their 30s – 60s. I take an inside-out approach to the otherwise daunting task of an elevator pitch. Forget what you’ve done historically, talk to me about who you are and what matters to you. We engage, we create, we wordsmith – it’s a fun couple of hours and I love watching people shift from dread to pride around these statements. 

So this time, something strange happened. One of my “clients” was 80 years old. She said she was applying for a new job as a site manager at a Senior Center. When I asked what success would look like for her that evening, she said “to learn something new.” Seemed harmless enough. Welcome, Charlotte, glad to have you here. 

I start doing my thing and engaging the group and Charlotte begins to question everything I’m saying. I take a few of her comments and live coach them so the rest of the group can see the distinctions. She keeps nagging, refuting, and distracting the class. I teach a piece of content, she tells me why Henry Ford would disagree. 

After giving the rest of the group an exercise to try, I pull her aside to get to the bottom of this block. What does she want? The job as the site manager. What are her strengths? She says nothing. I ask again about strengths and she can’t express a thing – only that she is used to being a number 2 her entire career and making the boss look good. Other than that, she’s nothing and nobody. I re-frame that for her, “Charlotte, you are making a shift from being the mastermind behind the operation to now wanting to lead the operation.” She smiles but doesn’t bite. We went back and forth live coaching for 10 minutes while the others worked. She just wouldn’t budge, the walls were thick with pain and fear. She couldn’t think of a single good thing to say about herself and to protect from that pain, she just wouldn’t play or would distract the other players. I was annoyed and her page was empty. 

Finally I ask, “Why do you want this job anyway if you think you’re not qualified?” She answered, “To pay my bills and afford my apartment.” I snapped. “That’s a lousy reason, Charlotte. You can get a job anywhere paying the bills. You need to compel me as to why you and why this job.” 

I felt terrible. Here I was half a century younger, telling her she’s not showing up good enough to her life. But I instinctually knew that tough love was what she needed. Her story was owning her rather than her owning her story of being a Number 2. 

At the end of the session, I had everyone stand to share their elevator pitches in front of the group for some final direction and wordsmithing help from me. Charlotte went last. When it was her turn, I stared at her and simply prompted, “Don’t worry about the pitch. Just share with me how your friends would describe you in this job. What makes you special and what do they love about you?” 

Here’s what she said: I always remember people’s names. We have 100 seniors at our center and I know all of their names. I also know all of their stories. They come to us because they’ve lost someone and are lonely. By knowing their stories I’m able to connect people with new friends and they feel whole and complete again. That’s what I do. 

It was perfect. The entire room was moved. That was an elevator pitch if I ever heard one. She remembered everyone’s name and behind each name was a story – that was her special sauce in the world. 

So I was reminded that night that personal leadership is for everyone – from 0 to 100. Charlotte just happened to be 80. She did learn something new that night, just as she asked. She learned that she can step into her strengths and share about them in an authentic way. From that space, she knew the job was already hers. 

And I learned that helping to unravel people’s stories and show them that they matter is really all that matters.

We should start referring to “age” as “levels,” so when you’re level 80 it sounds more badass than just being an old person.

Rebel Circus

From Theory to Action

Where do you have walls up so that the story you’re telling is preventing the world from hearing your elevator pitch? An elevator pitch is nothing more than sharing a bit of you – beyond the bit that makes it on a resume or cover letter or LinkedIn profile. I like to think of it as a Personal Leadership statement. Your declaration to the world. What matters to you? How do you activate your strengths in a unique way? Why do you want what you want next?
Next time you feel stuck at a networking event or job interview, don’t succumb to the daunting stress of an elevator pitch. Re-frame it as an opportunity to take one of your foundational strengths (problem-solving, let’s say) and tell a story around how you do that strength of problem-solving uniquely and what impact that problem-solving approach has on the people around you and the organization at large. Follow the simple formula:
Elevator Pitch = Strengths + How You Do Those Strengths Uniquely + Impact Of Those Strengths
If you want to go nuts, try the formula in the reverse order and voila – you have an elevator pitch.

SNEAK PEEK

A special edition note for you today.

I’m thrilled to share my most recent labor of love – the official VALIA website. Ironically, my lifelong journey towards “more” – wanting to serve more people and make more impact and expand to more clients in more industries through more coaches on my team – has brought me right back to the essence of who I am: a teacher. Each day I wake up and ask only one question: Who am I meant to serve today?

The Lead With Valia website is simply me speaking to you and sharing my craft and voice with the world. As I set on the next adventure of expanding the speaking and writing components of my work, I am reminded to always stay true to who I am without apology or regret. And I wish this freedom for you.

So, welcome to VALIA. The brand plays at this very interesting place where business and spirituality intersect. Very few people are willing to go there and I believe it changes everything. And I am grateful to you – for being one of the progressive few who gets it. One of the evolved leaders who invests in raising your own consciousness and that of your family, community, and organization each and every day. Whether we have met through coaching, your team’s offsite, a company event, an industry conference, or a training program – the world desperately needs us and I’m humbled to share my piece of that contribution with you.

Solitude

I don’t usually have to think hard in order to write these journal entries to you. I go about my daily life and ideas drop into my consciousness. I jot down the most important nugget that feels like wisdom (to me) and then craft it into something meaningful and understandable when I’m back in front of the computer. Sometimes it’s 5 minutes, other times it’s 30. I don’t mean this to sound dismissive or arrogant, it’s just the simplicity and ease of my creative process and how ideas seem to interact with me in the world. 

So, I’m just back from a 2-week Peruvian adventure and my newsletter deadline is fast approaching. The Wednesday before the Friday launch. No ideas have bounced in. Strange. I try and think of something leadership-worthy and nada. I pick up a few of my favorite books for inspiration, trusting that the idea will plop down into my head as it always does, and … silence. Now I worry because I’m expecting an email from my program manager reminding me of the deadline. I hate to force my writing. I think hard – even for an ordinary topic – and nothing. The well is dry. But, why? 

Why? Once I asked that question, the wisdom dropped into my awareness like clockwork. For the past few weeks, I have dropped everything in my routine. My meditation, my journaling, my reading, my exercise – essentially, my solitude practices. I got sucked into the elation of our exotic travels and the fun of bouncing from tour to trek to restaurant to laughter with friends. I ignored the daily practices that keep me ticking on point. Where I went wrong was thinking that “holiday “ is an equal replacement for solitude. I assumed the joy of travel and being away from the everyday was the ritual. 

With intentional solitude, the world concedes. It’s a magic little thing that happens. It’s like time and space decide to respect your commitment to take a few minutes to just be and prolong their impatience for a while longer. The more I learn about solitude, the more I see the purity of its essence and the power and healing it contains. It’s like taking a shower or cleaning out a closet to make room for what’s to come. It nourishes from the inside-out. It’s where creativity and calm and connection live. 

So, lesson learned. My relationship with creativity (for me = writing) lives in solitude and ritual. My ideas love their host (aka me) to be fully present and ready to receive. They apparently don’t love an overly booked calendar (albeit joyful one) with no room to just be so they can pop in and say hello. Definitely an important lesson learned. 

PS. For those who cringe when you read the word solitude, don’t panic. Solitude is not loneliness. Solitude is not introversion. Solitude is not isolation. Solitude is simply an intentional few (or many) moments each day that allow you to reset and energize with what fills you most.

Almost everything will work again if you unplug it for a few minutes… including you.

Annie Lamott

FROM THEORY TO ACTION

Take a look at your calendar and see what’s coming up that might disrupt your “normal” routine. Whether a holiday or work trip, spend some time thinking of solitude moments or rituals that can offer you extra fuel amidst the disruption. Whether a gratitude list before bed or packing a pair of sneakers to take a long walk after meetings, these moments of connection with self are where creativity and fulfillment reside. We’re all busy. But living for busy-ness is probably the least inspiring life we can lead. Steal some moments for yourself and watch how busy-ness concedes.

Ode to KB

This week marks 10 years of “yes”. My husband and I got engaged on the Summer solstice of 2009 and tied the knot at City Hall with four of our favorite humans exactly a year later. (The big fat Greek wedding – in Greece – that ensued a month afterwardswarrants more leadership lessons than a newsletter is equipped to handle. You’ll read about that in the book.) 

You’re catching me in a grateful, vulnerable, and reflective state this week as I look backon a decade. It seems like a significant chunk of time that’s worth holding for a minute before moving on to what’s next. So, I thought I’d share a few of the top leadership lessons we’ve learned thus far. 

1. The Ordinary IS the Extraordinary. When I’m wiped from consecutive weeks oftravel, I can plummet into a temper tantrum of exhaustion. Why does it have to be so hard? I just want to be a lady who lunches. I never get to see you. I’m never home. What’s the point, it all goes to taxes anyway! My husband has learned that the quickest way to help me get back to neutral is to let the rant exhaust itself. (You marry a coach, you become a coach!) When the drama comes to a close, he asks me what we want to do with the time we do have together that day or weekend. And I’m always surprised how ordinary my answer is.  I want to walk Henry together or BBQ on Sunday night or organize the storage closet or go buy a new plant. It’s the ordinary that creates an extraordinary life, I’m learning. The day-to-day rituals that create the shapes of our days and weeks and years that I wouldn’t trade for the world. If we could all learn to revel in the ordinary of our relationships, imagine what’s possible when the extraordinary walks in the door.

2. Naming It Works Every Time. My husband and I are really good at naming the good stuff. We honor each other’s strengths, our never-ending list of things we’re grateful for, what needs to happen in our businesses, our goals as a family. That’s a piece of cake for us. Naming the tough stuff is another story. We both grew up in very loving homes. Nonetheless, truth was swallowed, tough feelings were denied, and no one talked about what was actually going on in an effort to protect everyone else. (Another chapter in the book – stay tuned.) The intention was love, the impact was not. We both learned the skill of passivity or even silencing when things get tough.Unlearning this pattern has been a labor of love this past decade. Here’s what we’ve come to know for sure: Every argument can quickly be diffused once one of us hasthe courage to name what was actually going on. I’m hurting. I’m stressed. I’m scared. All the walls dissolve and love finds its way back in. If we could all learn to name what’s truly coming up for us from a place of good intent and commitment to not run away, imagine what’s possible for our families, teams, and organizations.

3. Being Seen Is The Greatest Gift We Can Give. After getting married and buying an apartment in NYC, we both quit our well-paying jobs to do what we love. This bold move led to some very interesting times of tension around money, judgment, fear, scarcity – all while getting to know who the heck we were as a newlywed unit. How did we get through the other side of the roller-coaster? We kept seeing each other. Holding space for our dreams, honoring each other’s potential, remaining steadfast to what we could grow into – together. Despite our then-current state of uncertainty and seas of unwarranted opinions from others, I would see my husband as the hospitality leader that he is – ripe with his superpowers of generosity and kindness. He would see me as the leadership leader that I am –always encouraging me to invest in my core values of growth and freedom. I remember reading a quote once that has been on our bulletin board ever since: “Love does not consist of gazing at each other, but in looking outward together in the same direction.” Those are words we live by. This gift of seeing each other and seeing the world – together – is the glue that anchors us into this life we’re building.If we could all see each other for who we are and who we are becoming, imagine what’s possible for even the most pressured relationships in our homes, organizations, and beyond.

So, from my heart to yours, I wish you partnership. Whether it’s a spouse or child or parent or co-worker – I wish you the courage to invest in the partnerships that you deem worthy of your life’s journey. It’s these few, important people in our lives that make the journey worth traveling.

To the world you may be one person, but to one person you may be the world.

The quote on our wedding invitation

From Theory to Action

Pick one of your most important relationships. A boss, co-worker, friend, child, spouse – anyone that’s on your Top 5 humans list. Do a little inventory as I’ve done above. What makes this relationship tick? What have you learned along the way? What do you most appreciate about the other? About yourself? Consider the lenses I’ve shared: Ordinary is the extraordinary – what are the ordinary moments you create together?;Name what’s really going on – how courageous is your relationship?; See each other – how much energy goes into holding space for one another’s dreams? 

Once you’ve reflected, I urge you to share it with your person. Sometimes – actually, always – acknowledging what is good allows it to multiply. 

Wishing you all a wonderful Summer!

Unlikely Teachers

I’m sorry I’ve been MIA. I have missed writing to you. I’m wrapping up my fifth week on the road – ‘tis offsite season! Thank you for standing by! 

The fun part of being on the road is that you meet plenty of unlikely teachers. You know what I’m talking about – people who trigger you, people who delight you, people whose worlds and yours would have never intersected had you not been outside of your normal routine. 

I had a really interesting teacher show up in my life last week. I was speaking a client’s annual Summit in Las Vegas. While I’m normally in and out of speaking engagements to maximize my productivity (topic for another day), I stayed back for an extra day. It was such a treat to be able to watch other speakers, learn about the company’s products, meet some of their clients, and see how they’re shaping their industry. 

I decided to attend a session on psychological safety – a hot topic in peak performance and team dynamics these days. Part of the workshop was interactive. The instructor told us to find a random partner in a room of hundreds so that we could share a personal story and access deeper vulnerability. Now – don’t judge me – here is how my brain rolls in those situations: 

1. Excitement to be in the room learning rather than teaching.
2. Annoyance that I have to work with a partner when I do this stuff for a living.
3. Resentment because I’m so tired from being “on” all day that the last thing I want to do is be “on” in this partner share exercise.
4. Irritation with myself for being so judgmental when I look at my partner (I’ll call him Steve).
5. Acceptance because I’m a good student so I let all this inner narrative go (about 20 seconds worth) and follow the exact instructions.

So Steve and I start the exercise. I went first because Steve was scared to speak (judgment pokes its ugly head again). I shared a moment that had deeply shaped me and a bit about my history and how I ended up in that cold convention room in Las Vegas. He listened blankly and nodded. My time was up. His instruction was to ask me 1 deep question around my story (judgment creeps in again assuming he will ask me a dumb question). He asks: “So, are you happy?” Wow, Steve – didn’t see that one coming! 

Next it’s his turn. Sure enough – different worlds. Steve is from a small town in Iowa. Grew up on a farm and ran his family’s bowling alley. Troubled family relationships, some trauma. Through a few synchronicities ended up in tech. When it was my turn to ask the 1 question, I asked: “What are you most proud of?” It was the bowling alley. 

We ended up having a really nice exchange throughout the paired-share exercises. My judgment transformed into wonder of how the twists and turns in lives bring us to these random moments of sharing intimately with another. Anyway – it was time to go and I was about to do the polite thing – thank Steve, shake his hand, wish him the best. He once again completely caught me off guard and delighted me with his depth. 

He said: “So, given our paths, it’s very unlikely that we’ll ever see each other again in this lifetime. I really wish you all the best and keep doing the great work that you’re doing.” Damn, Steve – thank you. 

I spent the plane ride home thinking about these unlikely teachers. The folks that pop in our lives to share a message, remind us what matters, teach us a lesson, trigger us, or simply extend a moment of kindness. They’re part of our tapestry in a way that warrants appreciation and reverence, rather than impatience or apathy. What would extending wonder in these moments look like? For me –it’s conscious reminders of our connectedness. 

Thanks, Steve! Wishing you a wonderful life as well.

Wherever there is a human need, there is an opportunity for kindness and to make a difference.

Kevin Heath

From Theory to Action

I find judgment an incredibly powerful place to enter into a lesson on leadership. It’s the world holding up a mirror to you through the prop of a trigger. “HEY YOU – pay attention – there’s something here to learn or release or accept!” So, try it! 

Notice the next time you get triggered. It can be anything – bumper-to-bumper traffic, someone cutting you in line to get on the plane, your spouse forgetting to do something, your neighbor moving their trash bins a little too close to your side of the driveway, your boss canceling your 1:1 for the fourth time – literally, anything! 

Rather than getting sucked into judgment’s tempting allure (important note: cousins of judgment include blame, impatience, irritation), throw some wonder or curiosity at the situation: What am I not seeing? What is hidden behind this person or situation? What can I learn here? What’s another way of interpreting this? What would this situation look like if it were transformed? Why is this bothering me so much? What’s actually going on within me? Go for it… ask the hard questions and be set free!